Clown Spirit is seeking an Online Membership Manager
Who We Are and What We Do
We are an energized and ambitious online business, dedicated to the art of clown and to its ineffable potential for doing good in the world.
Our mission is to use the power of clowning to bring lightness, joy and connection to people’s lives, as well as to share knowledge, exploration and research with the clown community.
We create free and paid content, including courses, videos, blog posts, coaching sessions, and a subscription membership for a growing community who are passionate and committed to clowning.
We are ready to expand and to take clowning to new realms of accessibility, relevance and impact.
What We Need From You
Out biggest area for opportunity and growth right now is our membership program, CLOWN 4 LIFE. As it expands we need to develop robust back-end systems that allow for a smooth and fulfilling member experience, as well as provide consistent level of on-call care for our members. Your role would be to lead this effort, by providing SOME or ALL of the following services:
Oversee the planning and implementation of a new member site using an appropriate platform such as Kajabi or Wordpress.
Manage and curate all the content on the member site.
Schedule and administrate the live classes and sessions within the membership.
Put in place systems to provide quality customer care with a focus on retention of members over the long term.
What You Will Need To Be Successful
A passion for creating transformative impact through online digital media
Professional experience of creating and managing online learning products, such as courses and/or memberships.
Focused and creative problem-solving skills.
Understanding and personal interest in the field of clown, performance or spiritual development.
Desire to be a proactive member of a small dynamic team of creators
Very good communication skills and, ideally, customer care experience.
Inquiries and Applications (resume + covering letter) to firstname.lastname@example.org